My other favourite question is what do you not like? When I asked this client both these questions unusually the response included a number of things to avoid due to their prevalence in the sector. I realised these were the icons I would have turned to first and ideas that I have in fact used for other clients in previous work.
But I love a challenge and both the client and I are very pleased with the outcome.
You can get more information about the service from the Govan Law Centre Education Law Unit facebook page.